J. B. Caputo
10/18/2025āāāāā A Truly Exceptional Buying Experience ā Worth the 10-Hour Distance! To say that I am pleased with my experience at McGee Toyota of Putnam, CT would be an understatement. From start to finish, the entire staff was accommodating, friendly, helpful, and responsive. Despite living in West Virginia, nearly 10 hours away, the team made the entire long-distance purchase process smooth and enjoyable. Every call, text, and question I had was answered promptly and with genuine care. I would especially like to recognize Tiara Sanchez, who was simply outstanding throughout the process. Tiara was not only incredibly knowledgeable about the vehicle and procedures but also kind, patient, and consistently available whenever I needed assistance. She went above and beyond to ensure everything went perfectlyāincluding staying late at the dealership to personally oversee that my vehicle was properly loaded and secured for shipment to WV. Her dedication and professionalism truly set her apart. Having attempted to purchase a similar vehicle from two other Toyota dealerships (one in Riverhead, NY, and another in Richmond, VA), I can confidently say that McGee Toyota of Putnam sets the gold standard for customer service. The other dealerships were unhelpful and unwilling to work with meācompletely the opposite of the outstanding experience I had with McGee. Even from hundreds of miles away, I felt like a valued local customer. I would absolutely purchase from McGee Toyota of Putnam again, and I highly recommend themāespecially Tiara Sanchezāto anyone looking for a professional, honest, and truly customer-focused dealership experience.